Shipping Information

Welcome to Beneworks website. Please read through the terms and condition carefully before placing your order. As stated in our Terms and Condition placing an order on our website you agree to be bound by the terms set out below. Please also read our Privacy Policy regarding personal information provided by you. Before placing an order, if you have any queries relating to our policies, please email our customer service team at info@beneworks.co.uk.

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.

Dispatch Times

All orders are sent by our chosen couriers. All our orders are sent on the next working day unless stated otherwise. If you placed an order after 4PM on Friday then your order will be processed on Monday.

The delivery cost is £4.99 flat rate. Due to the Covid-19 rules and limited staff dispatch is currently 5-7 working days for delivery for UK customers. European customers please allow an extra 3-4 working days on top of your normal delivery time during the current pandemic.

Due to the current lockdowns and pandemic we have temporarily suspend all orders outside UK (European countries) until further notice.

Next working day delivery (Temporarily suspended)

We would like to thank all our customers for their understanding during this difficult time. We have been working in difficult circumstances and have sometimes caused despatch delays. Our next day delivery is temporarily suspend until further notice.

Payment Options

We accept Visa, Delta/Connect, Visa Electron, Maestro, MasterCard, Solo, or PayPal. We will email you you the order confirmation after payment.

Returns

We offer a 14 days return policy. You can return your order within this time for a full refund.

Please read our refund policy here

Statutory Rights

Your UK statutory rights are not affected by our returns policy.

Purchase Of Products

Once you have placed an order on our website we will send you a confirmation email of your order. After checked out and your order has been confirmed from us you will not be able to make any changes to the order

Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations.